Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Client," "you," or "your") and AppWT LLC ("Company," "we," "us," or "our") regarding your use of our premium digital services including web design, development, branding, SEO, digital marketing, and related professional services.

By engaging our services, submitting a project request, or making a payment, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Services Overview

AppWT LLC provides premium digital solutions including:

• Website design and development
• E-commerce solutions
• Brand identity and graphic design
• Search Engine Optimization (SEO)
• Digital marketing and advertising
• Content creation and management
• Technical consulting and support
• Custom software development
• Security and compliance services

Specific service details, deliverables, timelines, and pricing are outlined in individual project proposals and contracts.

3. Project Process & Client Responsibilities

3.1 Project Initiation

• All projects begin with a detailed consultation and written proposal
• Projects require signed agreement and initial payment to commence
• Scope changes require written approval and may affect timeline and cost

3.2 Client Obligations

• Provide accurate project requirements and necessary materials
• Respond to requests for feedback within agreed timeframes
• Ensure all provided content is legal and properly licensed
• Make timely payments according to agreed terms
• Provide access to necessary systems and accounts

4. Payment Terms

4.1 Pricing & Quotes

• All prices are quoted in USD and subject to change
• Custom quotes are valid for 30 days unless otherwise specified
• Rush delivery may incur additional fees

4.2 Payment Schedule

• Projects require 50% deposit before work begins
• Remaining balance due upon project completion
• Monthly services billed in advance
• Late payments subject to 1.5% monthly service fee

4.3 Refund Policy

• Deposits are non-refundable once work has commenced
• Refunds considered on case-by-case basis for undelivered services
• Completed work phases are non-refundable

5. Intellectual Property Rights

5.1 Client Content

You retain ownership of all content, images, text, and materials provided to us. You grant us a limited license to use these materials solely for your project.

5.2 Deliverables

Upon full payment, you receive ownership rights to custom-created deliverables specifically developed for your project, excluding:

• Third-party licensed materials
• Our proprietary development frameworks and tools
• Template-based elements unless explicitly included

5.3 Portfolio Rights

We reserve the right to showcase completed work in our portfolio and marketing materials unless a non-disclosure agreement specifies otherwise.

6. Project Timelines & Delivery

• Timelines are estimates based on prompt client feedback and cooperation
• Delays in client response or scope changes may extend deadlines
• Force majeure events may impact delivery schedules
• We will communicate any potential delays promptly
• Rush delivery available at premium rates

7. Warranties & Disclaimers

7.1 Service Warranty

We warrant that services will be performed with professional skill and care according to industry standards. We will correct any defects in our work at no charge for 30 days after delivery.

7.2 Disclaimers

EXCEPT AS EXPRESSLY STATED, ALL SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

7.3 Third-Party Services

We are not responsible for third-party services, hosting providers, or external systems beyond our direct control.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Our total liability shall not exceed the amount paid for the specific service
• We are not liable for indirect, consequential, or punitive damages
• We are not responsible for lost profits, data, or business opportunities
• Client must notify us of any issues within 30 days of discovery

9. Confidentiality

We respect your privacy and maintain strict confidentiality regarding:

• Proprietary business information
• Project details and strategies
• Access credentials and sensitive data
• Non-public financial information

Separate NDAs available for enhanced confidentiality requirements.

10. Termination

10.1 Termination by Client

You may terminate services with written notice. You remain responsible for payment of completed work and any committed costs.

10.2 Termination by Company

We may terminate services for non-payment, breach of terms, or if continuation would violate legal or ethical standards.

10.3 Effect of Termination

Upon termination, you receive all completed work upon full payment of outstanding balances.

11. Dispute Resolution

• Disputes will be resolved through good faith negotiation
• If negotiation fails, binding arbitration in Wayne County, Michigan
• Michigan law governs these Terms
• Wayne County courts have exclusive jurisdiction for non-arbitrable matters

12. General Provisions

12.1 Modifications

These Terms may be updated periodically. Continued use of services constitutes acceptance of revised Terms.

12.2 Severability

If any provision is found unenforceable, the remainder of these Terms remain in effect.

12.3 Force Majeure

We are not liable for delays or failures due to circumstances beyond reasonable control including natural disasters, pandemics, or government actions.