Privacy Policy

1. Introduction

AppWT LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

This policy applies to all information collected through our website, services, and communications with you. By using our services, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

• Contact Information: Name, email address, phone number, mailing address
• Business Information: Company name, website, industry, job title
• Project Details: Service requirements, budget, timeline, project specifications
• Payment Information: Billing address, payment method details (processed securely by third-party providers)
• Communications: Messages, emails, feedback, support requests
• Account Information: Login credentials, preferences, settings

2.2 Information Collected Automatically

• Website Usage: Pages visited, time spent, clicks, navigation patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Technical Data: Cookies, web beacons, analytics data, server logs
• Location Data: General geographic location based on IP address

2.3 Information from Third Parties

• Social media platforms (when you connect accounts)
• Business partners and referral sources
• Public databases and marketing lists
• Analytics and advertising services

3. How We Use Your Information

We use your information for the following purposes:

3.1 Service Delivery

• Providing requested services and support
• Project management and communication
• Processing payments and managing accounts
• Delivering digital assets and deliverables

3.2 Business Operations

• Improving our services and user experience
• Analyzing website performance and usage patterns
• Preventing fraud and ensuring security
• Complying with legal obligations

3.3 Marketing & Communications

• Sending promotional materials and updates (with consent)
• Personalizing marketing content
• Managing email subscriptions and preferences
• Conducting market research and surveys

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information in the following circumstances:

4.1 Service Providers

• Payment processors (Stripe, PayPal)
• Cloud hosting and storage providers
• Email marketing services
• Analytics and tracking services
• Professional service providers (legal, accounting)

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4.3 Legal Requirements

• Compliance with laws, regulations, or court orders
• Protection of our rights and property
• Prevention of fraud or illegal activities
• Safety of users and the public

4.4 With Your Consent

We may share information with third parties when you provide explicit consent for specific purposes.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: SSL/TLS encryption for data transmission
• Access Controls: Limited access on a need-to-know basis
• Secure Storage: Protected servers and databases
• Regular Audits: Security assessments and updates
• Staff Training: Employee privacy and security awareness
• Incident Response: Procedures for data breach notification

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 General Rights

• Access: Request copies of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

6.2 GDPR Rights (EU Residents)

• Right to rectification and erasure
• Right to restrict or object to processing
• Right to data portability
• Right to lodge complaints with supervisory authorities

6.3 CCPA Rights (California Residents)

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

7. Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your experience:

7.1 Types of Cookies

• Essential Cookies: Required for website functionality
• Analytics Cookies: Track website usage and performance
• Marketing Cookies: Personalize advertising and marketing
• Preference Cookies: Remember your settings and preferences

7.2 Third-Party Services

• Google Analytics for website analytics
• Facebook Pixel for advertising
• LinkedIn Insight Tag for business marketing
• Hotjar for user experience analysis

7.3 Managing Cookies

You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

8. Data Retention

We retain your information for as long as necessary to:

• Provide services and support
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

Generally, we retain:

• Client Records: 7 years after project completion
• Marketing Data: Until you opt-out or request deletion
• Website Analytics: 26 months (Google Analytics default)
• Support Communications: 3 years for service quality

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure adequate protection through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions by relevant authorities
• Certification programs and codes of conduct
• Appropriate technical and organizational measures

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will promptly delete such information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our website
• Update the "Last Updated" date
• Notify you of material changes via email or website notice
• Provide opt-out options for material changes affecting data use

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

12. Third-Party Links

Our website may contain links to third-party websites and services. This Privacy Policy does not apply to these external sites. We encourage you to review the privacy policies of any third-party sites you visit.