The short answer: clear the blockers, then build, then keep going
Start with the things that stop Google from citing you at all, which are crawl access and clear answers on your main service pages. Next, strengthen freshness, expertise signals and local details, and later settle into the ongoing work of earning outside mentions and checking your results each month.
That order matters because effort spent on mentions or reviews is wasted if AI crawlers cannot read your site. Likewise, a perfect profile helps less when your pages never answer the questions customers type before they call.
Why the order of work matters
AI Overviews now carry a large share of local search. A Whitespark study reported by Search Engine Journal in July 2026 found them in 68% of local searches, while the Local Pack appeared on only 39% of the same queries, a 29-point gap.
The gap is even wider for research questions. Informational near me searches trigger an Overview 92% of the time, hybrid searches such as average cost of dental implants in [city] reach 97%, and price and cost queries pass 80%.
Smaller sites feel this most, according to data from Chartbeat. Pages in positions three to five are losing traffic because fewer people scroll past the AI answer, and on mobile the Overview takes up even more of the screen.
Do first: remove what blocks every other effort
These three jobs come before anything else, because the rest of the plan depends on them. Skip them and every later step rests on a weak base.
- Confirm technical access. If AI crawlers cannot read your site, nothing else counts. Review your robots.txt file, CDN settings and rendering approach, and keep in mind that some Cloudflare configurations block AI bots automatically without the owner knowing.
- Add answer blocks to your top service pages. Pick your five most important service pages and give each a short FAQ section in plain language. Aim for a focused answer of 40 to 80 words per question, since that self-contained block is the unit Google tends to cite.
- Tidy your Google Business Profile. Transactional near me searches still mostly surface the Local Pack, so make the profile accurate and complete before you spend time anywhere else.
Do next: strengthen the signals Google weighs
With the blockers cleared, turn to the signals that decide which eligible page gets quoted. Treat each one as ongoing work rather than a task you finish in a single sitting.
- Freshness. Citation studies show a strong recency bias, and key pages written two years ago without updates are less likely to be cited. Add current examples, pricing context, dates and answers to questions customers asked recently.
- Expertise signals. Experience, expertise, authoritativeness and trustworthiness shape both rankings and AI citations, so add author bios, credentials and real case examples.
- Structure. Clear headings, bullet points, short paragraphs and direct answers make your content easier to extract.
- Local details. Keep NAP data consistent across directories, sharpen your profile categories and service-area clarity, and publish location-specific FAQ content based on real questions.
Do later: the ongoing work that keeps you cited
This stage never really ends, and that is the point. The businesses that stay visible in 2026 treat AI citation as part of regular marketing rather than a one-time project.
- Earn third-party mentions. Research shows about 85% of brand mentions in AI search come from third-party pages rather than brand-owned sites. Reviews, local press, chamber of commerce listings, local media and regional or industry directories all feed AI answers.
- Keep reviews coming. Specific, recent reviews and healthy review volume support both AI recommendations and the Local Pack.
- Check your results each month. Run your key service queries in Google, ChatGPT, Gemini and Perplexity, screenshot what you see and log whether your business appears. That simple audit shows where you are invisible and where you are winning.
When you reach the page work in this list, a one-page AI Overview checklist for local service pages breaks each service page into boxes for the opening, content, format, schema, local signals and upkeep.
What you can safely leave alone
You do not need to rebuild your whole website, and you should not give up on search. Optimizing for AI Overviews layers on top of your local SEO work instead of replacing it, so the profile, directory and review work you already do still pays off.
The payoff for following the order
A citation inside a Google AI Overview acts as the new featured snippet, and it pays. Brands cited inside an Overview see roughly 35% more organic clicks than brands ranking on the same page without a citation, and that traffic arrives better qualified because the searcher already read the summary.
Small businesses are not locked out, because the signals AI engines lean on for local picks are ones you control: a complete profile, consistent contact details, specific recent reviews and pages that answer real questions directly. You hold every one of those levers yourself, whatever the size of your business.
Work the list from the top and you will always know what comes next. If you want a straight review of where your Michigan business stands with Google AI Overviews and which item belongs at the top of your list, contact us or schedule a call and AppWT will go through it with you.
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Frequently Asked Questions
Should near me searches be my first priority for AI Overviews?
Not on their own. Pure transactional near me searches still mostly show the Local Pack, so keep your Google Business Profile in good shape for those. Informational and hybrid searches, such as how much a roof replacement costs in Grand Rapids or how long an eye exam takes near me, trigger AI Overviews at very high rates, so your first content work should answer questions like these.
Is getting cited worth putting near the top of my list?
Yes. A citation places your business name and a direct link at the very top of the results page, and cited brands tend to earn more organic clicks than uncited brands that rank on the same page. Those visitors are also better qualified, because they already read the summary and want more detail.
Where does traditional SEO fit in this order of work?
It sits underneath every stage. AI models mostly pull from pages that already rank well, so strong SEO feeds your GEO results directly. Fast load times, mobile responsiveness, crawlable pages and quality backlinks help your rankings and your odds of being cited at the same time.
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